Information we collect
When you contact us, we may collect your name, email address, organisation, message, project context, and subsequent correspondence. Our hosting provider may process technical logs such as IP address, browser type, requested pages, timestamps, and security events. Optional site analytics are used only after consent.
How we use information
We use personal information to answer enquiries, assess and deliver engagements, administer contracts and invoices, secure the website, maintain business records, meet legal duties, and—where you consent—understand aggregate site use. We do not sell personal information or use it for unrelated automated profiling.
Legal grounds and Thai privacy law
Depending on the context, processing is based on consent, steps requested before a contract, performance of a contract, legal obligations, or legitimate interests that do not override your rights. We aim to follow Thailand's Personal Data Protection Act and other applicable requirements.
Sharing and international processing
Information may be handled by vetted providers supporting hosting, email, documents, scheduling, and professional advice. Some may process data outside Thailand. Where required, we use appropriate contractual or legal safeguards. We may disclose information when legally required or to protect rights and security.
Retention and security
Enquiries that do not become engagements are generally retained for up to 24 months. Contract, tax, and project records may be retained for the applicable legal period. We use access controls, limited collection, secure providers, and reasonable organisational measures, but no internet transmission is risk-free.
Your rights
Subject to applicable law, you may ask to access, correct, delete, restrict, object to, or receive a copy of your personal information, and may withdraw consent without affecting earlier lawful processing. You may also complain to Thailand's Personal Data Protection Committee.
Contact
Send privacy requests to privacy@connector-servicecore.digital or write to Connector ServiceCore, 329 Soi 94 Ladprao Wang Thong Lang, Wangthonglang, Bangkok 10310, Thailand. We may verify identity before acting on a request.